Flexible working | Acas

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Flexible working arrangements can be used to change when, where or how an employee works.

Important: The law and Acas Code of Practice on flexible working requests changed on 6 April 2024. Our latest advice, templates and training explain how to follow the new law and Acas Code.

Advice

Statutory flexible working requests

What flexible working is. The steps for employees and employers to agree flexible working arrangements.

Acas Code of Practice on requests for flexible working

The minimum standard of fairness that workplaces should follow.

Working from home and hybrid working

Advice on introducing, requesting and managing working from home and hybrid working.

Templates

Free flexible working templates for employees and employers.

Flexible working policy

Template for employers to create a flexible working policy.

Request letter

Template for employees to make a flexible working request.

Request acknowledgement letter

Template for employers to acknowledge an employee's request and tell them the next steps.

Request outcome letter

Template for an employer to confirm their decision to an employee.

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Advice

Statutory flexible working requests

Acas Code of Practice on requests for flexible working

Working from home and hybrid working

Templates

Flexible working policy

Request letter

Request acknowledgement letter

Request outcome letter

Training